Yokoso Izumo

Foreign Language Foreign Residents

英 語

うさぎ

英語

City Hall ProceduresCity Hall Procedures

Services at City Hall

【1st Floor】

Office Name Services/Information Offered Phone Number
Information Desk (sōgō annai) ・Ask here if you aren’t sure where to go within City Hall
Citizens’ Registration Division (shimin-ka)

・Residence registration (moving to the city or within the city, moving out of the city or overseas)

・Certificate of Residence / juminhyō

・Family Registry / Koseki (Koseki-tōhon, marriage registration, divorce registration, birth announcement, death announcement

・My Number system

・Registration or verification of personal seal

0853-21-2315

Insurance and Pension Division (hoken nenkin-ka)

・National Health Insurance

・National Pension

0853-21-6982

Child Policies Division (kodomo seisaku-ka)

・Child Allowance / jidō teate

・Infant Medical Fee Aid

・Coccolo Card (Shimane Prefecture Parenting Passport)

0853-21-6604

Childcare & Early Education Division (hoiku yōchien-ka)

・Daycare

・Kindergarten

0853-21-6964

Health Services Division (kenkō zōshin-ka)

・Health checks for children and adults

・Health consultation

・Vaccination

0853-21-6829

Welfare Promotion Division (fukushi suishin-ka)

・Public assistance (welfare)

・Welfare of disabled people

0853-21-6959

【2nd Floor】

Office Name

Services/Information Offered Phone Number

Lifestyle and Consumers’ Consultation Center (seikatsu shōhi sōdan sentā)

・Consultation as a consumer (service contracts, sale of goods, etc.)

0853-21-6682
Municipal Tax Division (shiminzei-ka)

・Residential taxes (municipal and prefectural)

・Light vehicle taxes

・Certificate of Taxation

・Certificate of Income

・Certificate of Payment of Taxes

0853-21-6770

Property Tax Division (shisanzei-ka)

・Property taxes

・Certificate of Taxation

0853-21-6820

Tax Revenue Division (shūnō-ka)

・Payment of taxes

・Consultation on tax payment

0853-21-6647

Senior Welfare Division (kōreisha fukushi-ka)

・Nursing insurance

0853-21-6972

【3rd Floor】

Office Name

Services/Information Offered

Phone Number

Section of Cultural and International Affairs (bunka kokusai-shitsu)

・Japanese language courses

・Consultation for foreign residents

0853-21-6576

Public Relations Division (kōhō-ka)

・Talks with the Mayor (shichō to fureai tōku)

・Matters regarding public relations

0853-21-8578

Traffic Policy Division (kōtsu seisaku-ka)

・Public transportation (buses, JR, Ichibata Densha, airplanes)

・Traffic safety

0853-21-6819

Disaster and Crime Prevention Division (bōsai anzen-ka)

・Matters relating to natural disasters (evacuation sites, etc.)

0853-21-6606

【4th Floor】

Office Name

Services/Information Offered

Phone Number

Citizen Activities Support Division (shimin katsudō shien-ka)

・Matters regarding lifelong learning

・Matters regarding volunteering

・Consultation for women

0853-21-6528

Culture and Sports Division (bunka supōtsu-ka)

・Matters regarding art, culture, and sports

・Facilities for art and sports

0853-21-6347

Industrial Policy Division (sangyō seisaku-ka)

・Matters regarding employment

0853-21-6549

Commerce and Industry Division (shōkō shinkō-ka)

・Matters regarding commerce

0853-21-6572

Tourism Division (kankō-ka)

・Tourism events

0853-21-6588

Agricultural Promotion Division (nogyō shinkō-ka)

・Matters regarding agriculture

0853-21-6582

Environmental Policy Division (kankyō seisaku-ka)

・Registration of pet dogs

・Public cemeteries

0853-21-6988

Environmental Facilities Division (kankyō shisetsu-ka)

・Waste disposal, how to organize waste

0853-21-6990

School Education Policy Division (kyōiku seisaku ka)

・School Enrollment Support System for elementary and junior high school

0853-21-6874

School Education Division (gakkō kyōiku-ka)

・Matters regarding elementary and junior high school

0853-21-6880

【5th Floor】

Office Name

Services/Information Offered

Phone Number

Regional Development Division (jichi shinkō-ka)

・Matters regarding Community Centers

・Matters regarding Neighborhood Councils

0853-21-6619

Enmusubi Residency Division (enmusubi teijū-ka)

・Matters regarding permanent residency

・Matters regarding marriage

0853-21-6629

City Planning Division (toshi keikaku-ka)

・Maintenance of parks

0853-21-6744

Building and Housing Development Division (kenchiku jūtaku-ka)

・Public housing 0853-21-6150

【6th Floor】

Office Name Services/Information Offered Phone Number
City Council Office (gikai jimukyoku) Matters regarding Izumo City Council 0853-21-6246

 

City Hall New Year's Holiday Closures

Izumo City Hall is closed yearly from December 29 to January 3.

Print Official Documents at a Convenience Store with a My Number Card

You can print official documents from the multi-copy machines at convenience stores.

The machine is operated via touch screen. 1 certificate takes about 1 minute to process.

●Documents available:

・Copy of Certificate of Residence (jūminhyō) (available for all household members)
・Certificate of Registration of Official Seal (inkan tōroku shōmei-sho) (available for the applicant only)
・Certificate of Income, Certificate of Taxation (shotoku/kazei shōmei-sho) (available for the applicant only, for the most recent year only)

 
Hours of operation:
6:30AM to 11PM. ※Not available December 29 – January 3

 ●Available at:

Seven-Eleven, Lawson, Family Mart, etc.
※This service is available not only within Izumo City, but at convenience stores throughout the country.

 ●Processing fee: 300 yen/document


【For inquiries about My Number Cards and certificate-issuing machines】

Izumo City Hall Citizens’ Registration Division (shimin-ka), 0853-21-2315